Maroon 5 has a song entitled “Payphone” and, every time I hear it, I can’t help but wonder how many of their fans have ever used one.
Long before anybody ever heard of a cell phone, pay phones were everywhere. In addition to the iconic phone booths found at busy intersections, it was common knowledge that you could almost always find a pay phone at a gas station or the supermarket. In fact, there used to be so many of them that, as late as the turn of this century, there were still two million pay phones in the United States.
Not anymore.
According to the American Public Communications Council (APCC) there are fewer than 500,000 working pay phones in the United States. In California, there were 100,000 pay phones in 2007; ten years later there were fewer than 27,000.
Even so, there are still 1.7 billion phone calls made from them.
That may seem surprising, but pay phones are invaluable in remote areas that don’t have cell phone coverage. And the APCC notes they’re also relied upon by 140 million Americans who don’t have cell phones.
Not everyone is a fan of pay phones; in the past, some communities have considered banning them because they tend to be a magnet for illicit activities.
When I was a kid I always kept a quarter on me in case I needed to use a payphone to call home.
Okay, you got me — it was dime.
Of course, dialing the operator is free, and most kids with empty pockets back then knew how to make a “collect” call from a pay phone without it costing Mom and Dad ten bucks. For example, in my case, it would go something like this:
“Um, yes, Operator, I’d like to make a collect call. It’s very important!”
“What number please?”
“714-555-3630”
“And who should I say is calling?”
“Um, Len.”
“Please hold, young man, while I dial the party.”
After somebody at home picked up the phone, the operator would then inform the receiving party of who was making the collect call. Luckily, that left a painfully short gap to get a quick message out. “Dad! Veteran’s Park! Bike broke!”
Naturally, Dad would decline the call — and then he’d be at the park ten minutes later.
When I was a kid, I used to love checking pay phone coin returns for abandoned change.
Then again, pay phones only returned your money if they couldn’t complete your call.
Well, if you were lucky they did.
By the way, people who have never used a pay phone may be surprised to learn that they don’t make change. So if you need to make a call that costs, say, 60 cents, and all you have in your pocket are three quarters, you can still make the call — you’ll just overpay for it by 15 cents.
Perhaps that’s why pay phones have been unfairly saddled with a reputation for being extremely expensive.
For their part, the APCC notes that using a pay phone can actually be less expensive than wireless alternatives. They also claim that putting coins in a pay phone can be cheaper than using a calling card.
Maybe that’s true. Of course, first you have to find one.
Photo Credit: Kate Mereand-Sinha
Brandy says
I miss these. They can be very helpful. My cell phone is bundled with my home phones, and once we had problems, they went out and we couldnt call to let them know (it happened after work, so i couldnt call from work)and I had to track the change down and even find a payphone to call. I was able to and that was about 5 years ago. Id hope I could find one now but who knows.
Len Penzo says
Well, Brandy, next time you need a pay phone, you can always check the pay phone registry for one near you:
http://www.payphone-directory.org/
This looks like a one-man show though that is dependent on personal reports, so it is a bit incomplete; there are only about 62,000 US pay phones registered right now.
Kurt @ Money Counselor says
For a real blast from the past and major dose of nostalgia, try using a dial phone one time. For those of us who grew up with them, it’s an almost spooky feeling!
Len Penzo says
I know. I hated phone numbers with lots of 9s and 0s in them because they took longer to dial! Don’t think the phone company didn’t understand that; why do you think Los Angeles’ area code is 213 and New York City’s is 212? (That’s my story and I’m sticking to it.)
When I was a kid, I thought we really hit it big when our new kitchen phone came with a lighted dial! (Oh, and a 10+ foot stretchy cord!
Modest Money says
Well after you gained more respect from me with your hockey post last week, you just had to reveal that you’re a maroon 5 fan. Disappointed Len lol.
As for payphones I recall having to do that same collect call trick too. It actually worked pretty well if you just had a short message to pass on. A little while back I remember having to try to find a pay phone for something and it was a bit shocking to realize how they had all but disappeared. When you don’t use something it’s easy to not notice there gradually being less and less of them.
Len Penzo says
Oops. Well, Jeremy, I debated whether I should have admitted I was a Maroon 5 fan, but then I figured “what the hell!”
Come on now; it’s not as if I admitted being a Justin Bieber fan. lol
(And just to be clear: I’m not.)
Lance@MoneyLife&More says
I may have used them a couple times as a kid but not enough to clearly remember. I got a cell phone when I was 16 And haven’t used a pay phone since. The other day I saw a sign for one attached to a telephone pole but there was no payphone to be found.
Len Penzo says
I can’t remember the last time I used one either. I’m sure it was more than five years ago.
Michael in SoCal says
I had the same deal with my parents too, regarding the collect call. They already knew where I needed to get picked up from, so they would decline the collect call and be on their way. Oh the nostalgia…
Len Penzo says
Yeah, good times. The sneaky collect “non-call” is definitely a lost art.
Putri says
The last time I used a pay phone was when I went to apply for US visa in Vancouver, Canada.
The consular office has very strict rules about what you cant bring to the visa appointment. No cell phones, bag, food, drink, so pretty much all you can do is go there and come home. No big umbrellas (and this is in rainy Vancouver). No parking either, so dont drive if youre going there! Sheesh.
So I had my boyfriend wait at a nearby mall and called him from a payphone after my appointment to meet up with him.
Len Penzo says
Speaking of them being vandalized … my biggest pet peeve with payphones was that, more often than not, the phone book was usually missing. Am I wrong?
Finding a pay phone on a street corner or in a city park with the phone book attached to it was a tall tall order.
Dr Dean says
Pay phones. Remember the album covers with bands packed into a phone booth…
TimeStruck says
I stumbled upon your site and I’m enjoying it! As I was reading this article, I came across your words “begs the question” and immediately recalled this article from Huff Post: http://www.huffingtonpost.com/zoe-triska/the-phrase-youre-probably_b_1599663.html
Basically, the term “begs the question” is misused when “raising a question.” Its correct usage is to call attention to “fallacy of presumption,” as the article points out.
Len Penzo says
Thanks for the clarification. I’m not surprised I misused the term, TS. It’s certainly not the first time I’ve embarrassed myself by mangling the English language here! lol
In this case, I’m going to leave the offending line in the article, however, because my intended usage is now part of the American vernacular.
Pineview Style says
The lack of payphones these days is interfering with easy access to moving in and out of The Matrix….
Betsy22 says
A couple of years ago I was desperately searching for a pay phone in Baton Rouge, LA – the problem was that my pre-paid cell didn’t get reception down there, and I had been counting on using a phone in order to set up a meeting time w/ somebody or another.
I never did find a pay phone, but luckily someone else let me make the call on their phone.
Tom says
I recall the last time that I used a pay phone. Of course, it was years ago. My cell phone battery died 2-3 times. During those times, I urgently needed to make a phone call. What better way to do so than the pay phone! It’s one of those retro, classic things that you miss along with 80’s Hair Metal and 90’s Dance music. Thank you for writing this article and helping my mind recall the pay phone era.
debbie z says
You can still find pay phones at truck stops and motels in cheap areas where the average customer is presumed to not own a cell with unlimited calls.
Truckers still use them to call offices and home so it should be at least another 10-15 years before they vanish completely.
Frank Bittner says
You fail to mention how many of what once were regional BELL TELEPHONE COMPANIES have persuaded Congress and many of our states legislatures to allow them do away with payphones. Since most all are are now in the cell phone business they prefer everyone rely on their mostly Unregulated Cell Phone network. In most cases The few that remain in critical locations have been sold off to an independent Texas conglomerate, if you can find one that works BEWARE, a collect call may now cost you as much as $14.95 for the first few minutes. By the way all the regional Phone Companies have been lobbying Congress and States Legislatures for years to allow them to get out of being forced to provide Public Payphone Service, the inducement offered was to provide Free Cell Phones to the poor and under privileged. I’m sorry to disappoint critics but our government had little to do with the giving away of FREE CELL PHONES.
JB says
I used to use the same method for the free collect call only I would give them the payphones number if I actually had to talk. Only problem was it would cut off sometimes before I finished the number.
David C. says
Oh yes,. I remember the old collect call routine. Wonky old cars let me to use that more than once.
I’ve got am ancient pay phone out in the garage. I’ve had it since the mid 70’s. My dad was a phone guy and we ended up with several decommissioned units that we had around the house growing up.
JD says
Payphones are still easy to find — in Amish country, where they dot the country lanes, The Amish can’t have home phones or cell phones. I hope the phones stay there!
Eric Pulsifer says
Call me crazy, but I think pay phones may enjoy a resurgence and it will be driven by your smartphone.
Phones today tend to gobble up battery power like popcorn, and few people can actually function if they wander more than maybe six feet from an outlet.
So hang on to your quarters.
Len Penzo says
That’s an interesting theory, Eric — but if I were a betting man, I’d bet against it. We’ll see!
c-cat says
Yup it’s kinda sad.. but who needs a payphone when there’s the web…
Eric says
For a real trip in the “way back machine” consider the pay phones when my father went to college in the late 1960s. There were three coin slots (nickles, dimes, and quarters) and as a coin passed down each it rang a bell: A different tone for each type of coin denomination.
He and his fraternity brothers (Ivy-league engineers) devised an early “hack” (or “phreak”) by taking one apart, mounting said bells to the wall by another pay phone, then when the operator came on the line to inform them how much the call from (for example) Providence to Chicago would be, they simply struck the proper succession of bells to equal the amount! Ha-ha-ha…
Pretty funny hi-jinks…. except now I am pretty sure that would be a federal felony, charged as some type of wire fraud.
Oh, how times change.